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The Fragrance Shop

Assistant Store Manager

Assistant Store Manager

We are currently looking for an enthusiastic Assistant Store Manager to work within our Bexleyheath Store.

SNAPSHOT:   To help manage the store to achieve the Company objectives by providing excellent customer service; to maximize sales and establish efficient methods of operation; to maximize profitability. The role will include leading customer service focus by playing a hands-on role.

REPORTS TO: Regional Manager/Cluster Manager/Store Manager

KEY ACCOUNTABILITIES:

  • Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
  • Help to manage a team of consultants by training, coaching, delegating and      empowering them to provide excellent customer service in a friendly environment. Take a lead role in resolving customer queries and complaints.
  • Ensure that all products are presented/displayed to their best advantage, following guidelines.
  • Actively promote the company and the store in the local market place.
  • Ensure that all products are correctly coded, priced and correct POS is used at all times
  • Continue to develop self and role by studying relevant training materials and store      information.
  • Carry out any reasonable tasks as requested by Store Manager/Cluster Manager/RM.
  • All the above to be carried out in a timely, efficient and cost effective manner.

KEY KNOWLEDGE, SKILLS & EXPERIENCE

  • Educated to GCSE level or equivalent.
  • Business related qualification.
  • 1 years’ experience in a supervisory capacity.
  • Leadership Skills
  • Communication Skills
  • Interpersonal Skills
  • Organisation Skills
  • Self-motivated
  • Commercial awareness
  • Visual merchandising knowledge

To apply email CV to  This email address is being protected from spambots. You need JavaScript enabled to view it. or drop into the store. Candidates must be 18y+